Regional Sales Engineer
Location: South-East, Florida, Georgia

Responsibilities:

As a Regional Sales Engineer you are responsible for sales and customer satisfaction of the full range of Data Physics Products in the assigned region. Your role includes identifying and qualifying sales opportunities, learning the customer’s business, creating leads through cold calling, networking etc. and demonstrating products as required.

You will manage customer contact information and activity through the Data Physics CRM system to assure a continuing high level of customer satisfaction. You will also provide technical guidance and assistance to external sales channels such as Sales Representatives in the assigned region and collect and deliver feedback to Product Marketing and Engineering on competitive offerings and changing customer demands.

You will perform sales forecasting, sales planning and other related sales administrative tasks, and your goal is to consistently achieve and exceed quarterly and annual quotas for the region. You will report to the Regional Business Manager.

Requirements:

You are expected to have sufficient technical background to develop an understanding of the full product range and the technology of the products, so you can demonstrate and apply the products to different customer applications. A good understanding of noise and vibration is required.

We are looking for an enthusiastic person who is customer oriented with good communication and presentation skills.

Education/Experience:

The ideal candidate has a Bachelor’s degree in Electrical or Mechanical Engineering, and has at least 2 years experience after graduation. You may have worked as an Application Engineer, and be looking for an opportunity to expand into sales.

Customer Support Engineer
Location: San Jose, CA

Responsibilities:

As a Customer Support Engineer you will work in a team to offer superb technical support and assistance to Data Physics customers. The product range will include dynamic signal analyzers, vibration controllers and shakers. You will be responsible for post sales support for your region. You job will include customer interaction, trouble shooting, test set up and verification, demonstrations, training, both web based and in class room settings, contributing to a FAQ data base and technical writing of manuals and application notes etc.

You will manage customer contact information and activity through Data Physics CRM system to assure a continuing high level of customer satisfaction. You will be collaborating closely with Sales and Engineering to deliver customer feedback to increase product quality and customer satisfaction.

Requirements:

You are expected to have sufficient technical background to develop a deep understanding of the technology of the products, and be able to apply the products to different customer problems.

We are looking for an enthusiastic person who is customer oriented with good communication and presentation skills.

Education/Experience:

The ideal candidate has a Master’s degree in Electrical or Mechanical Engineering, and has at least 2 years experience. It is to your advantage if you have gained any experience in the acoustics field.